Partner Alert
Partner Reminder: Clover Device Replacements — Contact Tekcard First
Overview This is a reminder that any Clover devices purchased through Tekcard Payments by submitting our Purchase Order Form must be replaced through Tekcard, not directly through Clover. If a merchant or partner contacts Clover directly for a ...
Datacap Systems – Service Notification
Description Datacap Systems has reported that some merchants may be experiencing intermittent interruptions in payment processing. Their technical teams have identified a disruption and are actively investigating the issue. Updates will be provided ...
Clover Roadmap Overview Webinar – 2H 2025 to 1H 2026
Description Tekcard Payments is inviting partners to join the upcoming Clover Roadmap Overview webinar, where product experts will present the latest enhancements and innovations planned for Clover in the second half of 2025 and the first half of ...
Clover End of Device Support Communication
Description Clover has identified several devices that have reached, or will soon reach, End of Support. Once a device reaches this stage, it no longer qualifies for: Security updates Technical support Device swaps Merchants should upgrade their ...
Datawire Merchant Activation System (MAS) Portal Decommission
Description The Datawire Merchant Activation System (MAS) Portal is being decommissioned in alignment with PCI-DSS 4.0.1 requirements. Access will be phased out starting in September 2025, with all user IDs deactivated by November 1, 2025. After this ...
FDPOS Order Process – Update
Tekcard Payments has updated the FDPOS ordering process to improve how Clover equipment and peripherals can be added to merchant accounts. Partners can now manage larger equipment orders more efficiently under a single request. Key Updates Larger ...
Clover Cancellation Process
To provide clarity and streamline the merchant experience, Tekcard Payments has outlined the process for cancelling Clover. This ensures partners and merchants can efficiently handle cancellations while minimizing errors or delays . Scenarios 1. ...
Clover Merchant Self Help Update
The Merchant Self Help Guide explains how Clover merchants can use the built-in Help function on the Clover Dashboard to access documentation, track support inquiries, and open new support tickets. Key Steps Accessing Help Log in to the Clover ...
Clover Payroll by ADP
Clover Payroll by ADP is an embedded payroll solution within the Clover Dashboard that allows merchants to run payroll quickly, stay compliant, and simplify employee management. Through ADP’s Essential Payroll package, merchants gain access to ...