Clover End of Device Support Communication

Clover End of Device Support Communication

Description

Clover has identified several devices that have reached, or will soon reach, End of Support. Once a device reaches this stage, it no longer qualifies for:

  • Security updates

  • Technical support

  • Device swaps

Merchants should upgrade their devices as soon as possible to avoid service disruptions and additional risks.

Devices listed as End of Support include (examples):

  • Mobile (3G) – Ended August 5, 2021

  • Flex 3G – Ended August 5, 2021

  • Mini 3G – Ended December 31, 2021

  • Station 1 (C010) – Ended January 31, 2022

  • Mini (Gen 1) Wi-Fi – Ended September 12, 2022

  • Flex LTE (Gen 1) – Ended March 31, 2023

  • Station 2 (2018) – Ended September 30, 2024

  • Mini 2nd Gen LTE – Ends November 30, 2024

  • Station Pro/Duo 1 LTE – Ends September 30, 2024

  • Flex LTE (Gen 2) – Ends March 20, 2025

  • Mini Gen 2 WiFi – Ends October 31, 2025

Merchants can continue using these devices after the End of Support date, but technical assistance will not be available.


Tekcard Payments Support

For questions or assistance with Clover device replacements, contact:


⬇️ Please refer to the PDF below for additional details.