Tekcard Payments has updated the FDPOS ordering process to improve how Clover equipment and peripherals can be added to merchant accounts. Partners can now manage larger equipment orders more efficiently under a single request.
Larger Orders: Up to 100 pieces of equipment can now be submitted under a single request (including Clover bundles).
Default Settings: The display defaults to Additional Equipment, but users can also select New Account if needed.
Automatic Linking: Clover software and peripherals will automatically link when ordering.
Peripheral Requests: Partners can add multiple peripherals under the same request ID.
Manual Requests: If equipment should not be sent to FHS, a manual request can be selected.
Error Handling:
Orders with errors display an immediate Pending status.
Users must correct and resubmit those requests.
Order Status Flow:
Valid requests move to Waiting Build of TASQ Order status.
If no issues exist, DID/CID is automatically assigned, and the request moves to FHS.
Staging Reminder: Orders remain in Staging until submitted.
For assistance with FDPOS ordering or equipment setup, contact:
☎️ Main Line: 201-620-9500
⬇️ Please refer to the PDF below for additional details.