Description
To enhance your experience and provide clarity, we have outlined the process for cancelling Clover. This streamlined approach is designed to assist both you and your merchants during the cancellation process.
We have outlined the steps for Clover to be cancelled:
a. Inform your merchant to remove all apps.
b. Deprovision any devices in the Clover Reseller Dashboard.
c. Delete Clover Software in FDPOS.
If your merchant is seasonal, follow the above steps to close the account.
Follow the below steps when re-opening the account:
Note: Seasonal reopens should take place 7 days before they need to begin processing.